The manager has blond hair and a moustache, wears a security uniform and glasses.
He doesn't tolerate his employees slacking off and gets angry when Shaggy and Scooby took cheese.
Scooby-Doo on Zombie Island
He told them to get back to work when they were distracted by watching Daphne Blake's interview on the airport's TV monitor. They happily obliged and went back to checking the luggage.
Moments later, as he walked into the customs storage room, he found that they had eaten everything. Shaggy innocently corrected him that there were a couple of gorgonzolas left. Their boss angrily called them a couple of "gorgonzolas" and fired them.